Vikings Casino Terms

Welcome to Vikings Casino. These Terms and Conditions govern your use of our website, games, and services at vikings.casino. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms. We operate under a licence issued in Anjouan (ALSI-202605061-FI2) by Novexa Ltd, and we expect every player to use our platform responsibly and in accordance with the rules set out below.

Eligibility and Account Registration

To complete a Vikings register process, you must be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher) and legally capable of entering into a binding contract. We restrict access to residents of Australia, Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, as well as all FATF-blacklisted and sanctioned countries. We reserve the right to refuse service to any individual residing in a jurisdiction we deem prohibited.

When you complete Vikings login credentials for the first time, you agree to provide accurate, current, and complete information. We may request additional verification at any point, including full KYC documentation such as a government photo ID, a selfie holding the ID, and a bank statement or utility bill issued within the last three months. Each player may hold only one active account with us; duplicate accounts will be closed and associated balances forfeited.

Account Security

• You are responsible for keeping your Vikings casino login details confidential.
• We are not liable for losses arising from unauthorised access caused by your failure to protect your credentials.
• We may suspend or close accounts showing suspicious or fraudulent activity.

Deposits, Withdrawals, and Currencies

We accept EUR, BTC, ETH, USDT, USDC, TRX, and XRP. The minimum Vikings deposit is €20, and deposits can be made using Bitcoin, Ethereum, Tether, USD Coin, Tron, or Ripple. At Vikings Casino, we process Vikings withdrawal requests back to the original deposit method, with a minimum withdrawal of €50 per transaction (or the full balance upon account closure).

Our withdrawal limits are €1,000 per transaction and €10,000 per month, reduced to €5,000 per month where the account balance reaches at least ten times total deposits; VIP levels may unlock higher limits. We apply an 8% fee (minimum €4) if a deposit has not been wagered at least once before a withdrawal is requested. The maximum payout per RNG game round is capped at €50,000. Cashout processing typically takes between 1 and 5 business days, depending on the withdrawal method and verification status.

Bonuses and Promotions

Our Vikings bonus offers, including the Welcome Package of 300% plus 100 Free Spins across your first three deposits (up to €1,500 total value), are subject to specific wagering requirements. We at Vikings apply 35x wagering on the welcome deposits, calculated on deposit plus bonus amount, with a maximum bet of €5 per spin, round, or wager while wagering is active. Free-spin winnings are capped at €100, and bonus winnings are capped at 5x the bonus amount.

Contribution toward wagering is 100% for slots, while table games, video poker, roulette, blackjack, baccarat, craps, Texas Hold'em, and fast games contribute 0%. Any Vikings no deposit bonus, Vikings bonus code, or Vikings promo code offered through promotional channels will carry its own specific terms communicated at the time of issue. A list of restricted titles, including Book of Dead, Sweet Bonanza, Sugar Rush, The Dog House, and Wanted Dead or a Wild, is excluded from bonus play. Requesting a withdrawal before wagering is complete will result in forfeiture of the bonus and any related winnings.

Our Crypto Welcome Bonus offers 200% up to €1,000 on a crypto deposit (minimum €20, 40x wagering), selected in the deposit window before placing any bets. We also offer weekly cashback up to 20% of net losses, credited every Monday with a 20x wagering requirement, minimum €10 cashback, and a maximum release of 5x the calculated amount. Unless a specific promotion states otherwise, cash bonuses such as cashback and cash-spin winnings carry a 3x wagering requirement.

Loyalty Programme and VIP Benefits

Here at Vikings Casino, our VIP programme spans five levels, each offering on-site promotions and 24/7 live chat access. Higher levels unlock a personal VIP manager, increased withdrawal limits, personalised offers, and enhanced cashback percentages. Coins earned on deposits and through the VIP Prize Wheel can be exchanged in our Rewards Club Store for bonus money, free spins, cash spins, or cash, up to a maximum of 1,000 Coins per account. Existing VIP status from another operator may be matched through live chat under our VIP Level Transfer policy.

Games and Providers

At Vikings Casino, we feature over 5,562 slots, 125 live games, and more than 6,000 mobile titles from providers including Pragmatic Play, Play'n GO, NetEnt, Amusnet, Novomatic, Amatic, Merkur, Wazdan, Quickspin, Microgaming, BGaming, Hacksaw Gaming, Nolimit City, Playson, Relax Gaming, Ruby Play, 3 Oaks Gaming, Spribe, and Evolution. Our Vikings live casino experience includes roulette, blackjack, baccarat, game shows, and fast games such as Aviator, Mines, Dice, and Plinko, powered by Live Vegas, XPG, LuckyStreak, and Evolution. We also provide a full sportsbook covering football, basketball, tennis, e-sports, and many more disciplines.

We reserve the right to modify, suspend, or remove any game at any time without prior notice, including those accessible through our Vikings app or mobile platform. Game outcomes are determined by certified random number generators, and we do not guarantee any specific win frequency or payout.

Responsible Use of Our Services

You agree not to use our platform for any unlawful purpose, including money laundering, fraud, or collusion with other players. We monitor gameplay patterns and reserve the right to void winnings, freeze accounts, or report suspicious activity to relevant authorities where necessary. You must not attempt to exploit software bugs, use bots, or manipulate bonus terms, as any such activity will result in immediate account closure.

Limitation of Liability

• We are not responsible for losses caused by internet connectivity issues, hardware failures, or third-party service interruptions.
• Our liability, where applicable, is limited to the amount held in your account balance.
• We do not guarantee uninterrupted or error-free access to our services at all times.

Customer Support and Dispute Resolution

Our support team is available 24/7 via LiveChat, email, and our Help Centre. You can reach us at [email protected] for general enquiries or [email protected] for verification matters. If you have a complaint, we encourage you to contact us first; we aim to resolve disputes fairly and within a reasonable timeframe in accordance with our licensing obligations.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or operational policies. Continued use of your Vikings casino app or website account after any update constitutes acceptance of the revised terms. We recommend reviewing this page regularly to stay informed of any changes affecting your rights and obligations as a player.