Vikings Privacy Policy

At Vikings Casino, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register an account, or use any of our services. By using Vikings Casino, you agree to the practices described below. We operate under Novexa Ltd, licensed in Anjouan under licence ALSI-202605061-FI2, and we comply with applicable data protection standards relevant to our operations.

Information We Collect

We collect several categories of information to provide you with a secure and personalised experience. When you complete your Vikings register process, we gather identifying details necessary to open and maintain your account.

• We collect your full name, date of birth, email address, and residential address during registration
• We record transaction data related to your Vikings deposit and Vikings withdrawal activity, including cryptocurrency wallet addresses
• We track your gameplay history, session duration, and betting patterns across slots, live casino games, and sportsbook activity
• We store technical data such as IP address, device type, browser information, and login timestamps
• We retain communication records when you contact our support team via email or LiveChat

Know Your Customer (KYC) Verification

Our Vikings Casino platform requires full KYC verification before processing any withdrawal. We collect government-issued photo identification, a selfie holding that ID, and a bank statement or utility bill issued within the last three months. This verification helps us prevent fraud, comply with anti-money laundering obligations, and ensure that our services are not accessed by individuals from restricted jurisdictions, including Australia, Austria, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, and other prohibited territories.

How We Use Your Data

We use the information we collect to operate our platform efficiently and securely. Our purposes include:

• We verify your identity and age to ensure compliance with our licensing requirements
• We process your Vikings deposit and Vikings withdrawal transactions accurately and promptly
• We personalise promotional offers, including welcome bonuses, Vikings free spins, and VIP rewards
• We monitor account activity to detect suspicious behaviour, fraud, or breaches of our terms
• We communicate important updates regarding your account, Vikings bonus eligibility, or policy changes
• We analyse aggregated data to improve our Vikings casino app, website performance, and game offerings

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience across our Vikings casino login portal and throughout the website. Cookies help us remember your preferences, maintain your session when you access Vikings login, and analyse traffic patterns. You can manage cookie settings through your browser, though disabling certain cookies may limit functionality, including access to the Vikings casino app or personalised bonus offers like the Vikings no deposit bonus promotions we occasionally run.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment processors to facilitate Vikings deposit and withdrawal transactions
• We disclose information to regulatory authorities, including the Anjouan Offshore Financial Authority, when legally required
• We work with identity verification providers to complete KYC checks
• We engage trusted third-party service providers who assist with hosting, analytics, and customer support
• We may disclose data to law enforcement agencies in cases of suspected fraud or illegal activity

Data Security

Our Vikings platform employs industry-standard security measures to protect your personal and financial information. We use encryption protocols to safeguard data transmitted during transactions, and we restrict internal access to sensitive information to authorised personnel only. Despite these measures, no system is entirely immune to risk, and we encourage you to use strong passwords and avoid sharing your Vikings login credentials with anyone.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory, accounting, and dispute-resolution requirements. Even after account closure, we may retain certain records related to your transaction history and KYC documentation for a period mandated by applicable financial regulations.

Your Rights

We respect your rights regarding the personal data we hold about you. Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal and regulatory obligations
• Withdraw consent for marketing communications, including Vikings promo code and Vikings bonus code notifications
• Object to certain types of data processing where applicable

To exercise any of these rights, you may contact our support team at [email protected] or our dedicated KYC department at [email protected].

Marketing Communications

With your consent, we may send you promotional emails about our Vikings bonus offerings, VIP programme updates, Prize Wheel rewards, and tournament announcements. You can opt out of marketing communications at any time by following the unsubscribe link included in our emails or by contacting our support team directly. Opting out of marketing will not affect your ability to access core account features or participate in Vikings live casino games.

Third-Party Links

Our website may contain links to third-party sites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before submitting any personal information.

Children's Privacy

We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information and close the associated account.

International Data Transfers

As an international operator, we may transfer your data across borders to process transactions, verify identity, or provide customer support. We take appropriate steps to ensure that any such transfers comply with applicable data protection standards and that your information remains protected regardless of where it is processed.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page regularly. Continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, our privacy practices, or your rights under this policy, please reach out to our support team through LiveChat, our Help Centre, or by email at [email protected]. We are available 24/7 to address your privacy concerns and ensure your experience with us remains secure and transparent.